Privacy Policy

This Privacy Policy explains how Lawnmower Spares UK Ltd collects, uses, and protects any information you provide when using this website.

We are committed to safeguarding your personal data and ensuring it is handled securely and in accordance with this policy.

We may update this Privacy Policy from time to time to reflect changes in legal or regulatory requirements. We encourage you to review this page periodically to stay informed of any updates.

Information We Collect

We may collect and process the following types of information:

Name
Payment details
Contact information (such as email address and telephone number)
Demographic information (such as postcode, preferences, and interests)
Other information relevant to customer surveys, offers, or website experience

How We Use Your Information

The information we collect helps us understand your needs and improve our products and services. Specifically, we use your data for:

Internal record keeping
Processing orders and payments
Improving our products, services, and website functionality
Conducting market research and analysis
Sending communications (where you have provided consent) to tailor our services and website experience

You may provide personal data to us in the following ways:

By completing forms on our website (e.g. contact forms or downloads)
By corresponding with us via phone, email, or other communication methods

The personal data you provide may include your name, address, contact details, and any additional information required to respond to enquiries or resolve complaints.

This data is necessary for us to enter into or perform a contract with you, such as fulfilling orders or providing services. Failure to provide required information may prevent us from delivering requested services or processing applications.

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

IP address and domain name
Date, time, and duration of your visit
Browser type and operating system
Pages viewed and navigation paths
Device information and internet traffic data

This data is used for analytical purposes and is not used to personally identify you.

Cookies

Our website uses cookies to enhance your browsing experience. Further details can be found in our separate Cookie Policy.

Legal Basis for Processing Your Data

We only process your personal data where there is a lawful basis to do so, including:

Contractual necessity
To provide requested services, process transactions, and fulfil contractual obligations.

Legal obligations
To comply with legal, tax, and accounting requirements.

Legitimate interests
To operate and improve our business, including:

Enhancing our website and services
Conducting marketing and research activities
Communicating with customers
Preventing fraud and managing risks

Consent
Where you have explicitly agreed, for example, to receive marketing communications or be featured as a customer reference.

We ensure that our legitimate interests do not override your fundamental rights and freedoms.

Lawnmower Spares UK Ltd does not sell or rent your personal data to third parties.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration.

However, please note that no method of data transmission over the internet is entirely secure. While we take reasonable steps to protect your data, we cannot guarantee absolute security.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected.

In general, data is retained in line with applicable legal limitation periods to ensure we can maintain accurate records and meet legal obligations. In certain circumstances, data may be retained for longer where required by law or regulatory authorities.

Your Rights

Under data protection laws, you have the following rights:

Right of access – to request a copy of the personal data we hold about you
Right to rectification – to correct inaccurate or incomplete data
Right to erasure – to request deletion of your data in certain circumstances
Right to withdraw consent – to opt out of marketing communications at any time
Right to data portability – to receive your data in a structured, machine-readable format
Right to restrict processing – to limit how we use your data under certain conditions

Where processing is restricted, we will only store your data unless further use is required for legal purposes.

Changes to This Policy

Any updates to this Privacy Policy will be published on this page. We recommend checking this page regularly to remain informed of any changes.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Lawnmower Spares UK Ltd
Veneto House
Dovefields
Uttoxeter
ST14 8HU

Telephone: 01889 561500
Email: info@l awnmowersparesukltd .com